Privacy Policy

Counselling and Psychotherapy Privacy Policy

I understand that your privacy is important to you and that you care about how your information is used and shared online. I respect and value the privacy of everyone who visits this site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and my obligations under the law.

I am registered with the Information Commissioners Office and ensure that all information (in both paper and electronic format) is kept in a secure and confidential way, in line with data protection requirements.

This policy applies to my use of any and all data collected in relation to your use of this site. Please read this privacy policy carefully and ensure that you understand it. Your acceptance of the privacy policy is deemed to occur upon your first use of the site. If you do not accept and agree with this privacy policy, you must stop using the site immediately.

What data I collect

In regard to my services, I will only hold information that is adequate, relevant and not excessive in compliance with the Data Protection Act 2018.

If you choose to receive email notifications from me, I will collect and store your name and email address so that I can send you email communications about the requested information and services.

Information that is collected automatically via tracking technologies

When you visit or access the site, including email communications, I use cookies and other tracking technologies to collect information about your engagement, as well as your browsing and purchasing behaviour.

Data retention

I will only retain any basic information I hold about you for three years.

How I use your information

I may use the information collected to communicate to you about my services.

Keeping your information secure

The transmission of information via the internet or email is not completely secure. Although I will do our best to protect your personal information, I cannot guarantee the security of your information transmitted through the site or over email; any transmission is at your own risk.

Accessing, correcting and deleting your data

Your have rights under the Data Protection Act 2018 to access the data I hold about you. You also have the right, under certain circumstances, to request correction or delete of any data I hold about you.

Who I share your information with

The information I receive about you will not be shared with any other parties without your consent, unless any of the following circumstances apply:

• I am required by law to disclose any offences or criminal activity.
• There is a substantial risk of harm to you or another person(s).
• I receive a court order.
• I use analytics services like Google Analytics® on this site. These services use tools to help me analyze your use of the site. I will use this data to improve the site and provide information and services that may be of interest to you.

Third party sites

The site may contain features or links to web sites and services provided by third parties. Any information you provide on third-party sites or services is provided directly to the operators of such services and is subject to those operators’ policies. I am not responsible for the content or privacy and security practices and policies of third-party sites or services to which links or access are provided through the sites. I encourage you to learn about third parties’ privacy and security policies before providing them with information.

Changes and updates to this policy

Please revisit this page periodically to stay aware of any changes to this policy, which I may update from time to time. If I modify the policy, I will make it available here, and indicate the date of the latest revision. Your continued use of the site after the revised policy has become effective indicates that you have read, understood and agreed to the current version of the policy.

To contact me
Phone: 07858 757 561

Contact Jacquie in confidence

I know that it can often take a lot of courage to contact a counsellor in the first place and so you don’t want to wait a long time for a response I will therefore usually respond to your enquiry within 4 hours of receiving your message.

This form collects your name, email address and telephone so we can add you to our contact list that we use to contact you about your enquiry and occasional newsletter updates. You can choose whether you wish to be included on our database or not. View our Privacy Policy for information on how we protect and manage your submitted data.

Jacquie Hampton


If you would prefer to meet face to face, I can provide a safe, confidential and supportive space in the centre of Shrewsbury. I usually work from Swan Hill Therapy Hub at 5 Swan Hill Court, Shrewsbury SY1 1NP, however, I do travel to other locations.

Opening times

I hold sessions most weekdays between 8am and 9pm and also on Saturday.
You can contact me to book a session via e-mail or telephone or text me on 07858 757 561.

How to Book

Simply fill in the enquiry form above or use one of the following and I'll be in touch with you shortly.

Call in confidence: 07858 757 561.

I know that it can often take a lot of courage to contact a counsellor in the first place and so you don’t want to wait a long time for a response I will therefore usually respond to your enquiry within 4 hours of receiving your message.

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